Shipping policy
Midnight Motors Shipping Policy
Last Updated: May 2026
At Midnight Motors, we strive to deliver your car accessories quickly, safely, and efficiently. Please read our shipping policy below for information regarding order processing, delivery times, and shipping charges.
Order Processing
- Orders are typically processed within 1–2 business days after payment has been received.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During busy periods, processing times may be extended. We will notify customers of any significant delays.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Package size and weight
- Delivery destination
- Selected shipping method
Any applicable shipping charges will be displayed before payment is completed.
Delivery Times
United Kingdom
- Standard Delivery: 5-8 business days
Delivery times are estimates and may vary depending on courier services, customs processing, weather conditions, and other factors beyond our control.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information (where available).
Incorrect Shipping Information
Customers are responsible for providing accurate delivery details. Midnight Motors is not responsible for delays, lost parcels, or additional shipping costs resulting from incorrect addresses supplied during checkout.
Lost or Delayed Parcels
If your order has not arrived within the estimated delivery timeframe:
- Check your tracking information.
- Contact the courier directly if tracking is available.
- Contact Midnight Motors if further assistance is required.
We will work with the courier to investigate missing shipments where appropriate.
Damaged Deliveries
If your package arrives damaged:
- Please inspect the parcel upon delivery.
- Contact us within 48 hours of receipt.
- Provide photographs of the packaging and damaged item(s) to help us resolve the issue promptly.
Customs & Import Duties
For international orders, customers are responsible for any customs duties, taxes, import fees, or local charges imposed by their country. These fees are not included in the purchase price or shipping cost.
Shipping Restrictions
Certain products may be unavailable for shipment to specific countries due to local regulations, courier restrictions, or product limitations.
Contact Us
For any shipping-related enquiries, please contact:
Midnight Motors
Email: support@midnightmotors.com
Website: www.midnightmotors.store